Not the right part? Changed your mind? We offer a no-fuss 30-day return window on unused items in their original packaging. Return postage is the customer’s responsibility. If you’re not happy, we’ll make it right.
30-Day Window
Return any item within 30 days of delivery.
Post It Back To Us
Return postage is paid by the customer, unless the item is faulty.
Full Refund
Refunded to your original payment method.
Email ljckautomotive@gmail.com with your order number and the item(s) you wish to return. We’ll reply with the returns address and instructions.
Repack the item in its original packaging with all accessories and documentation included, exactly as you received it.
Send the parcel to the returns address we provide, using a tracked service. Return postage is paid by the customer — unless the item arrived faulty or damaged.
Once we receive and inspect the return, we refund your original payment method within 5 business days (5–7 days to appear on your statement).
To qualify for a return, items must be:
We’re unable to accept returns of items that have been installed, used, or modified, unless they arrived damaged or faulty (see below).
If your item arrives damaged or develops a fault, contact us immediately at ljckautomotive@gmail.com with photos and your order number. We’ll arrange a free replacement or a full refund — including return postage — with no 30-day limit applied to genuine warranty faults.
Once we receive and inspect your return, your refund is processed back to your original payment method within 5 business days. It typically appears on your statement within 5–7 business days, depending on your card issuer.
Want a different part instead of a refund? Let us know when you request your return label — we’ll help you place the new order and apply the refunded amount toward it once the original item is received back.
Email us with your order number and we’ll send the returns address and instructions straight away.
ljckautomotive@gmail.com